Support

So you have a vehicle maintenance, Repair, or just want something cool built for you.

You came to the right place, but how do I get started?

The starting line is here:

answer as many related questions as best you can for the best online bid experience

Trouble Code Reference page: http://www.obd-codes.com

Fix:

  • Engine
  • Drive Train
  • Emissions / Tune Up
  • Suspension
  • Fuel and Air
  • Exhaust

Maintenance:

  • Electrical Actuators
  • Body
  • A/C Systems
  • Electrical
  • Cosmetics / Aesthetics

Build:

  • Frames
  • Panels
  • Rust removal
  • Engines
  • Transmission

A customer work flow:

Fix:

Engine

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Does your vehicle do one of the following?

  1. Engine not run, right?
  2. Engine turns over and it tries to start
  3. Engine Turns over and no start
  4. Engine turns over and it starts and dies
  5. Engine malfunction indicator lamp?
    1. Do you have the codes (Y/N)
    2. Do you have any data from a shop?
  6. Engine use oil
  7. Engine using too much fuel poor economy

Engine has no power

Do you have a Check Engine Light?

Do you have the trouble codes?

  • Do you know what the trouble codes mean?
  • Code Reference Page: <html//:aHref: http://www.obd-codes.com/ >
  • The trouble code is just an indicator and is ONLY a guide not a root cause for repair this only

gives the symptom of the issue not the actual item causing the engine malfunction

 

Once you have the CODE and its description describe the issue in 5 bullets:

  • Vehicle is and describe <rough idle, low power, shuts itself off, or <color> smoke>
  • The parts recommended are: list the parts recommended by auto parts house and the site

reference information

  • Post pictures and Video on your phone and post it
  • Record an Audio file on your phone and post it
  • Describe what was done just prior to the issue occurring
    • Added fuel from an unknown location
    • Just getting back from a long road trip
    • Change the oil to synthetic or from synthetic
    • Just had the fluids serviced and now xxxxxx
    • Normal everyday driving in traffic
    • Time since last oil change (last month, 3 months, last year)
    • Time since last tune up (never, 6 months, just had it done)

Drive Train:

This is for any of those vehicle operating conditions the vehicle has rough feeling while driving unusual vibrations, steering shimmy, bounces more than twice after going over a speed bump, odd noises from underneath the car:

The make model and manufacture is critical as is the VIN Number.

Problem Condition:

State in Five (5) Bullets the issue:

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture
    1. Transmission:
      1. Transmission shift properly
      2. Transmission not shifting at all
      3. Transmission has an odor
      4. Transmission fluid brown or a color other than ruby red
      5. Transmission slip (manual or automatic)
    2. Drive Train (Cont’d):
      1. Loud noises coming from the car while driving
      2. Loud noises coming from the car while idling

Coolant:

This is for any of those vehicle operating conditions the vehicle has operating temperature above 200 degrees Fahrenheit, a temperature warning light – stop driving and post your condition: The make model and manufacture is critical as is the VIN Number.

Problem Condition:

State in Five (5) Bullets the issue:

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture
    1. Temperature is high
    2. Steam is coming from under the hood
    3. Coolant is all over the ground
    4. White residue is all over the coolant overflow tank
    5. Funny smelling smoke coming from exhaust
    6. Exhaust has a white smoke

Exhaust has Blue Smoke:

This is for any of those vehicle operating conditions the vehicle is using oil, poor fuel economy, and foul odors coming from the exhaust and is a indication of severe engine damage either in the valve train or piston rings:

Problem Condition:

State in Five (5) Bullets the issue:

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Do you have a Check Engine Light?

Do you have the trouble codes?

 

  • Do you know what the trouble codes mean?
  • Code Reference Page: <html//:aHref: http://www.obd-codes.com/ >
  • The trouble code is just an indicator and is ONLY a guide not a root cause for repair this
    only gives the symptom of the issue not the actual item causing the engine malfunction
  • Once you have the CODE and its description describe the issue in 5 bullets:
  • Vehicle is and describe<No power, loud noises, engine revs up and does not move, does
    not go into gear, stays in low gear only, low power, shuts itself off, or <color> smoke>
  • The parts recommended are: list the parts recommended by auto parts house and the OBD
    site reference information
  • Post pictures and Video on your phone and post it
  • Record an Audio file on your phone and post it
  • Describe what was done just prior to the issue occurring
    • Traveling at high speed
    • High Miles on vehicle
    • Infrequent oil changes
    • excessive leaks from engine gaskets on manifold
    • low power and performance
    • Oil light came on and drove car home

Emissions / Tune Up

This is for any of those vehicle operating conditions the vehicle has hesitation, hard starting, or almost stalls at idle and has poor fuel economy:

The make model and manufacture is critical as is the VIN Number.

Problem Condition:

State in Five (5) Bullets the issue:

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Do you have a Check Engine Light?

Do you have the trouble codes?

 

  • Do you know what the trouble codes mean?
  • Code Reference Page: <html//:aHref: http://www.obd-codes.com/ >
  • The trouble code is just an indicator and is ONLY a guide not a root cause for repair this

only gives the symptom of the issue not the actual item causing the engine malfunction

 

Once you have the CODE and its description describe the issue in 5 bullets:

  • Vehicle is and describe <No power, loud noises, engine revs up and does not move, low power, shuts itself off, or <color> smoke>
  • The parts recommended are: list the parts recommended by auto parts house and the OBD site reference information
  • Post pictures and Video on your phone and post it
  • Record an Audio file on your phone and post it
  • Describe what was done just prior to the issue occurring
    • Exhaust color, and odors describe as best you can (sulfur, rotten eg smell, chemical odor, extreme smoke and black soot)
    • Gas mileage getting worse, noise from fuel tank louder, last time fuel filter changed
    • Traveling at high speeds (interstate or Toll Ways)
    • Has the temperature needle or readout increased
    • Just getting back from a long road trip
    • Time since last service maintenance (Fuel Filter, Fuel Pump, O2 Sensors, Oil Changes, injector maintenance, air filter maintenance)

Suspension

This is for any of those vehicle operating conditions the vehicle has hesitation, hard starting, or almost stalls at idle and has poor fuel economy:

The make model and manufacture is critical as is the VIN Number.

Problem Condition:

State in Five (5) Bullets the issue:

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Do you have a Check Engine Light?

Do you have the trouble codes?

 

  • Do you know what the trouble codes mean?
  • Code Reference Page: <html//:aHref: http://www.obd-codes.com/ >
  • The trouble code is just an indicator and is ONLY a guide not a root cause for repair this

only gives the symptom of the issue not the actual item causing the engine malfunction

 

Once you have the CODE and its description describe the issue in 5 bullets:

  • Vehicle is and describe < Wobbles at XXX speeds, loose, steering <difficult, sloppy, not enough to make a turn, noisy, clunky>
  • The parts recommended are: list the parts recommended by auto parts house and the OBD site reference information
  • Post pictures and Video on your phone and post it
  • Record an Audio file on your phone and post it
  • Describe what was done just prior to the issue occurring
    • Just getting back from a long road trip
    • Pulled a large trailer
    • Changed wheels and tires (larger, smaller, wider)
    • Vehicle Mileage
    • Time since Struts and Shocks serviced (this year, last year, never)
    • Time since alignment checked (this year, last year, never
    • Time since new tires installed (this year, last year, never)

Fuel and Air

This is for any of those vehicle operating conditions the vehicle has hesitation, hard starting, or almost stalls at idle and has poor fuel economy:

The make model and manufacture is critical as is the VIN Number.

Problem condition:

State in five bullets the issue:

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Do you have a Check Engine Light?

Do you have the trouble codes?

  • Do you know what the trouble codes mean?
  • Code Reference Page: <html//:aHref: http://www.obd-codes.com/ >
  • The trouble code is just an indicator and is ONLY a guide not a root cause for repair this

only gives the symptom of the issue not the actual item causing the engine malfunction

 

Once you have the CODE and its description describe the issue in 5 bullets:

  • Vehicle is and describe <No power, loud noises, engine revs up and does not move, low power, shuts itself off, or <color> smoke>
  • (Optional) The parts recommended are: list the parts recommended by auto parts house and the OBD site reference information
  • Post pictures and Video on your phone and post it
  • Record an Audio file on your phone and post it
  • Describe what was done just prior to the issue occurring
    • Traveling at high speed
    • Just getting back from a long road trip
    • Exhaust color, and odors describe as best you can (sulfur, rotten eg smell, chemical odor, extreme smoke and black soot)
    • Gas mileage getting worse, noise from fuel tank louder, last time fuel filter changed
    • Change any fluids to synthetic or from synthetic to conventional
    • Just had the fluids serviced and now xxxxxx
    • Normal everyday driving in traffic
    • Time since last service maintenance (Fuel Filter, Fuel Pump, O2 Sensors, Oil Changes, injector maintenance, air filter maintenance)

Exhaust:

This is for any of those vehicle operating conditions a chatter or loud engine is heard:

The make model and manufacture is critical as is the VIN Number.

Problem condition:

State in five bullets the issue:

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Do you have a Check Engine Light?

Do you have the trouble codes?

  • Do you know what the trouble codes mean?
  • Code Reference Page: <html//:aHref: http://www.obd-codes.com/ >
  • The trouble code is just an indicator and is ONLY a guide not a root cause for repair this

only gives the symptom of the issue not the actual item causing the engine malfunction

Once you have the CODE and its description describe the issue in 5 bullets:

  • Vehicle is and describe<No power, loud noises, engine revs up and does not move, low power, shuts itself off, or <color> smoke>
  • The parts recommended are: list the parts recommended by auto parts house and the OBD site reference information
  • Post pictures and Video on your phone and post it
  • Record an Audio file on your phone and post it
  • Describe what was done just prior to the issue occurring
    • Traveling at high speed
    • Just getting back from a long road trip
    • Exhaust color, and odors describe as best you can (sulfur, rotten egg smell, chemical odor, extreme smoke and black soot)
    • Gas mileage getting worse, noise from under car, chatters and clanks
    • Just had the fluids serviced and now xxxxxx
    • Normal everyday driving in traffic
    • Time since last service maintenance (Fuel Filter, Fuel Pump, O2 Sensors, Oil Changes, injector maintenance, air filter maintenance)
    • The exhaust system is <original, custom, aftermarket, did it myself>
    • How long since exhaust last serviced <Never, Last Year, more than 3 years>
    • How many miles on the vehicle

Repair/Maintenance:

Need an Inspection

Tune Up:

This is for any of those rough vehicle operating conditions:

The make model and manufacture is critical as is the VIN Number.

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Problem condition:

State in five bullets the issue:

      1. Engine Rough
      2. Vehicle owner manual says to
      3. Rough idling
      4. Hesitation not responsive to throttle
      5. Mileage getting worse

Brakes:

This is for any of situation the vehicle braking is a concern:

The make model and manufacture is critical as is the VIN Number.

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Problem condition:

State in five bullets the issue:

  1. Squealing
  2. Clunking
  3. Pulls to one side or another while braking
  4. Soft pedal
  5. No pedal straight to floor
  6. Grinding noises
    1. Front
    2. Rear
    3. All

Electrical Actuators:

This is for any of those electrical motors you have on your vehicle:

The make model and manufacture is critical as is the VIN Number.

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Problem condition:

State in five bullets the issue:

  • Goes in one direction not another
  • Does not work at all
  • Location of the actuator
    • Door
    • Rear liftgate
    • Parking Reverse neutral safety
    • Window
  • Wipers, door vents, moonroof sunroof, multimedia system
  • Windshield is broken
    1. Windshield is cracked
    2. Windshield has many rock chips like a haze all over it
Other

Body: The build section is for anything custom this is for repairs only

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Problem condition:

  1. What area of the car is damaged
  2. What part of the car is needing painted
  3. What is the damage
    1. Change to auto paint or design ⇒ Build Classification
    2. Damage as a result of collision or other event ⇒ Repair Classification
    3. No Damage just needs beautification or detailing ⇒ Maintenance
  4. What is the extent of the repair
    1. Build:
      1. Invasive modifications to the body or chassis
      2. What areas of the body or chassis require work
      3. What parts are to be added:
        1. Molded parts
        2. Custom manufacture parts
        3. Creative designs of parts or finish
        4. Bolt ons and blending into existing surfaces
      4. Change of Paint color ONLY
      5. Painting to resolve paint issues of fading, peeling, or deep scratches not removed by buffing
    2. Repair:
      1. Metal damage needing replacement panel or parts
      2. Metal damage needing grinding filling and paint
      3. Metal damage needing rust removal, grinding filling and paint
      4. Smoothing over damaged area and touch up paint – patch repairs
    3. Maintenance:
      1. Buffing waxing and finishing
      2. Detailing
      3. small localized damage to vehicle – cosmetic

Buffing of damaged area

State in five bullets the issue:

  • Location of Damage
  • The panel(s) affected
  • The vehicle ability to move under its own power
  • What is needed:
    • Detailing buffing
    • Peeling clear coat
    • Extreme Fading with some rust
    • Physical damage (Scratch, Dent, Mangled)
      • § Mangled – new panel replacements
      • § Dent – filler and shaping
      • § Scratch – buffing
    • Panel rusted out needs metal work (Post pictures)
    • Material – Metal, Plastic, or Fiberglass (type of plastic) Expectations setting:
      • Duration of repair in days, weeks, months
      • Distance willing to go for repair
      • Bid quote for estimates using picturesInsurance related or not

A/C Systems

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Problem condition:

  • A/C does not blow cold
  • Does air come from vents
  •  Do the vent doors change air direction dash, floor, or defrost
  •  When the A/C Switch is on can you hear a metallic click on and off by using theswitch – takes two people

State in five bullets the issue:

  • No air coming from vents
  • Some air coming from vents and is only hot or only cold
  • Compressor clicks constantly
  • Compressor stays on will not turn off
  • The air is neither hot or cold just mild

Electrical – Most service garages will not bid on electrical – use this to get estimates and direction to scope your project to a particular area a service repair center can provide as close an approximation as possible – expect a bid range.

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Problem condition:

State in five bullets the issue:

  • What electrical component is not working?
    • Engine
    • Interior
    • Doors
    • Windows
    • Multimedia
  • Was there a loud pop before it quit working or odor?
  • Have the fuses been checked – does the fuse pop immediately when replacing (do not hardwire this condition leave the fuse out)
  • Does the electrical issue affected ability to drive the car
  • Was any custom work done to the vehicle?
    • Alarms added
    • New stereo, interior/exterior lighting, or multimedia systems
    • Collisions even if a mild collision
    • Battery replacements
    • Trailer wiring added

Cosmetics / Aesthetics – these are mostly details or add on for popular after-market repairs

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Problem condition:

State in five bullets the issue:

  • The item needing cosmetic attention
    • Headlights
    • Windows
    • Paint or body
    • Wheels
  • What you want done or is required
    • Pin striping
    • Buffing
    • Polishing
  • Area of the vehicle
    • Outside
    • Inside
    • Front back left right
    • Complete
  • Manufacture of the component to be addressed if not an OEM item

Build:

Frames – Frame repairs and customization in most states violates warranties and requires a modification to title status; however, there is allowance for enhancements and custom Frames that can be inspected and registered. Only shops with these capabilities are allowed to bid and are vetted on this FOBMR Site.

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Problem condition:

State in five bullets the issue:

  • What is the need or requirement for frame modification?
    • Custom vehicle
    • Custom Hotrod
    • Adding horsepower
  • What are the specifications of the frame?
    • Rolled tube
    • C-Channel
    • Gussets
    • Length / Wheel Base / Gross Vehicle Weight / horsepower
  • What is the anticipated use of the frame (on road, Track, Off-road, Racing, Street Use, hotrod)? Please be as specific as possible. This is a bid range and not exact. The end result will be a connection to a frame or performance shop for a negotiated price.
  • What is the material for the frame?
  • What is the straightening requirement front, side, rear, or alignment?

Panels – What this does is get you a range and a connection for a negotiated price based off of specific build requirements. Only shops with these capabilities are allowed to bid and are vetted on this FOBMR Site. Please be as specific as you can to get the right company and experience.

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Problem condition:

State in five bullets the issue:

The panels can be for OEM or after-market.

  • Plans for the vehicle (on-road, off-road, track, performance, or street)
  • Condition of the panels
  • Requirements:
    • Prepare, and primer or complete paint match
    • Build from scratch using provided designs and details
    • Rust repair
    • Reshape or mold
    • Materials (Plastic, Metal, Wood, Other)
  • Shipping required

Rust removal

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Problem condition:

State in five bullets the issue:

  • Panels Doors fenders
  • Complete Car
  • What was done prior to prepare
  • What is the expected level of effort
  • Complete frame off
  • Complete surface area
  • Color touch up or clear coat

 

Engines

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Problem condition:

State in five bullets the issue:

  •  Engine rebuild
  • CAM swap
  • Custom modification
  • Larger pistons – size and dimensions
  • Bigger valves – heads reworked
  • Blower – requires more detail on power to weight ratio, and operating environment
  • Turbo – requires more detail on power to weight ratio, and operating environment
  • Power curve and ratios wanting to achieve
  • Horsepower and torque needed

 

Transmission

  • VIN Numbers
  • Year
  • Make
  • Model
  • Manufacture

Problem condition:

State in five bullets the issue:

  • Manual / Automatic
  • Horsepower
  • Gears (1st, 2nd, 3rd, 4th, 5th, 6th, 7th )
  • Application (On-Road, Off-Road, Track, Street)
  • Tire sizes
  • Rear end gear ratios